STORE POLICY

These are the sales terms and conditions of BLACKHUT (HS Industry LLC), Masina 22, Tallinn 10113 Estonia) under which we agree to sell our goods to you. In conformity with the latest e-commerce and trade laws (Code de la Consommation, loi du 8 Avril 2011), these terms and conditions apply to all customers within and outside of the EU. The conditions in force at the time we agree to sell to you will apply to the contract between us for the sale of such goods. Nothing in these terms affect your statutory rights as a consumer.

ACCEPTANCE

We will only accept and process orders that have been paid for in full. We reserve the right to reject an order for any reason, like suspicion of fraud, or if we are unable to fulfill the order.

DELIVERY

Orders where all items are in EU stock are usually dispatched within 10 up to 15 working days, and we usually have 60-70% of all clothing and accessories on our website in stock at all times, with new deliveries from our suppliers every 3-4 weeks.
Should your order include out-of-stock or pre order items, we will do our best to get it shipped within 4-5 weeks. In case of production or re-supplying issues on a particular design, we will try to contact the customers to offer split shipping or explore alternatives and replacement items.
Orders that have been accepted by us will be dispatched by registered or recorded delivery post to the address you have notified to us.

PRICE & PAYMENT

As required by EU law, all prices on our website are displayed tax included. Customers from outside the EU are not subject to this tax, and it will be deducted from their total during checkout, or from the moment on when they enter an non-EU shipping address.
Prices do not include shipping costs. Shipping costs are at the customers expense, and the amount depends on your location and chosen shipping destination. These fees will be added to your total during checkout.

TAXES

Customers have to pay the VAT tax on their purchase, which is included by default in the displayed price.
Customers from the USA, Canada and outside the EU are exempt from this tax, which will be deducted in the shopping cart once they log in with a shipping address from outside the EU. Local sales and import taxes may however apply, and will be payable by the customer on or after receipt of their order. These taxes are entirely at the customers expense.

ACCEPTED PAYMENT METHODS

We accept at the moment payments in EU or US credit card, bank card and bank transfer.

Paying by bank card, the receipt notification is sent by the payment intermediary and later confirmed by BLACKHUT.

By bank transfer, we’ll send you a pre-forma and you make the payments in your bank to our bank account. All transactions are in Euros, and will be automatically converted by your bank or card issuer at the daily exchange rate. You do not need to have Euros in your bank account. 
All products remain the exclusive property of BLACKHUT until paid in full by the customer.

RETURN

You have the right to return any items from your purchase within 14 days, starting from the day the merchandise was delivered to you or a third party accepting the goods in your name. You must notify us of the withdrawal by contacting us through our online form.
Items have to be returned in their original condition, in the original packaging and with the original price tags and labels. You can try on your purchase to see if it fits and wear it for a short and reasonable amount of time, but any items worn longer than half-an hour are no longer considered as new, and are thus excluded from withdrawal for hygienic reasons.
Customers may chose between repayment of the returned goods, or an exchange for a different size. If preferred, store credits are also available, at the customers wish.

It is not possible to withdraw from the order during the delivery period of the goods, except in cases provided for by law. The withdrawal period begins from the receipt of the goods and lasts 14 days.

REPAYMENT

We will refund returned items within 14 days after receipt of the undamaged merchandises, through the same payment method used by the customer.

Volume discounts will be recalculated in the order upon return and applied to the number of products according to the applicable discount.

The customer is responsible for the entire return costs of the product.

EXCHANGES

You can return any order, excluding custom made products, to us once for an exchange to a different size, if something does not fit. Just like a withdrawal, the return shipping costs are at the customers expense, and the same restrictions apply (original tags and packaging, unworn, undamaged goods). However, instead of a refund we will issue replacement goods of same value, as specified by the customer on the returns form, and we will send these replacement goods at out own expense.

DAMAGED PRODUCTS

We endeavor to provide quality products, which is why we only stock clothing and accessories by renowned brands that have met our quality criteria. We also sample-inspect new deliveries to make sure quality is constant. Yet should you still receive a damaged item, you will need to return it to us.
We will thoroughly inspect the goods, and if the damage is the result of a production fault, we will issue a replacement and give refund you for a reasonable transport costs for sending the item back. Items that have intentionally or unintentionally been damaged by improper use by the customer will not be refunded or replaced.
Please note that color and minor design variations are possible with this kind of fashion, and do not qualify as damaged goods.

SPECIAL OFFERS / DISCOUNTS / CLEARANCE SALE

All sales are final for blowout and clearance items. Items are sold AS-IS. There are no refunds, returns or exchanges honored for blowout and clearance items.

LEGAL

In case of legal dispute, both the customer and BlackHut will do their best to meet an arrangement out of court. Should not satisfying settlement for both parties be reached, all legal claims and actions shall be filed with

All blackhut.eu e-store for ordering and shopping inserted personal data is treated as confidential information. We promise not to disclose your personal information to third parties. BlackHut use the customer data only to send the ordered products to the customer or orders related questions.

E-MAIL NOTIFICATIONS

BlackHut can be sent to you via e-mail related news and advertising material, giving you the opportunity to discard the corresponding information. If you notify us that you do not want any more information, blackhut.eu longer not send you messages.

FEEDBACK AND COMMENTS

Blackhut.eu can use your feedback for promotional purposes only if you have consented to the transfer.

All your comments will first inspection and be made by the manager of the store choice of what is published and what is not.

The administrator may change only linguistic corrections of your comment, without changes of the comment idea.

OTHER

You have the right to request removal of your data from the corporate database.

For questions, please contact our customer support.